Shipping and Returns
Orders of $20 or more ship FREE USPS Priority Mail
1/17/2019: Shipments will be delayed 1-2 days later than usual due to damage to our main office. Click HERE for store updates.
Tracking Numbers: Tracking numbers are automatically sent to the email address and/or mobile phone number provided at checkout.
Handling Time: Handling time is typically 24-48 business hours after the order is placed. We typically package orders in the evening, and ship out the next morning. Orders placed after 6:00pm PST may not be packaged until the next night. Orders placed Friday-Sunday ship the following Monday morning.
Saturday Shipping: We are unable to ship on Saturdays as our local receiving Post Office is closed on the weekend. Orders placed on Friday will ship out Monday morning.
Priority Mail Shipping: Orders of $20 or more ship FREE USPS Priority Mail. USPS Priority Mail Shipping time is typically 1-3 days (after handling time) depending on which region the address is located in. The USPS does not count the day packages are dropped off/shiped in their shipping ETA.
First-Class Shipping: USPS First-Class estimated shipping time is typically 1-5 days, but can up to 5 days to remote areas, not including the day of shipment in the ETA.
Returns: We do not accept returns on our seeds, as they are a perishiable food item. We highly recommend purchasing a sample size before placing a large order.
EBook Information: Upon eBook purchase, a downloadable file will appear directly on the checkout page after checkout is complete. A second download link will also be sent to the email address or phone number (via text message) provided at checkout. Purchased eBooks are available for unlimited downloads up to 6 months after purchase.
Cancellation Requests: We try to cancel orders if requested, but we cannot guarantee cancelation of orders after the order has been placed. Orders cannot be cancelled once shipping label/postage has been purchased.
Packaging & Sizes: Depending on the size and quantity of seeds ordered, we may have to combine sizes into into a larger size in order to fit into our shipping envelopes/boxes. Example: two 2-pound bags of seeds are ordered, we may have to send one 4-pound bag of seeds, as two 2-pound bags are too large to both fit into our shipping envelopes.
Vegetable Seeds: Vegetable seed orders under $20 ship free USPS First-Class Mail. Orders of $20 or more ship USPS Priority Mail.
You can track your package by entering your tracking number here: USPS TRACKING TOOL